Ideas for a smarter front office
Practical guides on patient communication, scheduling, reviews, and the day-to-day of running a thriving dental practice.
You've Got a Campaign Flyer. Now What?
Your campaign flyer is ready. Learn how dental offices use picture texting to send promotional images directly through their practice management software.
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Mass Texting More Patients Isn't the Answer. Better Texting Is.
Seven practical ways to write clearer messages, reduce confused replies, and help patients take action.
How to Reduce Mass Texting Costs in Your Dental Office
Use better targeting, shorter messages, and cleaner patient data to keep campaign costs under control.
You are the Best Dentist in Town - And Still Have Poor Google Ratings
Why great dentists can still have poor Google ratings, and what your online profile tells prospective patients.
Why You Might Be Overpaying for Your Dental Patient Communication Software
See where costs may be hiding and why better software should become more efficient and affordable over time.
Want More Online Reviews? Top 4 Ways to Increase Reviews
Four practical ways to build a steadier flow of reviews and improve online visibility.
Why Are Dental Appointment Reminders Important?
A practical look at why consistent reminders matter and how they help patients keep their appointments.
Why You Should Still Get Reviews on Yelp for Your Dental Practice
Despite its controversies, Yelp can still influence how new patients discover and evaluate a dental practice.
What Is Online Review Gating, and Can I Still Do That?
What review gating means and what dental practices should know before asking for reviews.
How Can I Reduce Appointment No-Shows?
Practical ways to reduce missed appointments and last-minute cancellations.
Why Should I Create a Patient Record Even Before the First Visit?
Creating the patient record early can save time and help the first visit run smoothly.
Are You Acquiring Your Patients' Email Addresses?
Why your practice should collect this valuable patient information consistently.
When Will You Start Getting Online Reviews for Your Dental Practice?
The best time to build your online reputation is now.
How Important Is Online Reputation Management For Dentists?
Understand how patients see your practice online and what your reputation says when you are not in the room.
How Important Is Text Messaging For Dentists?
Why text messaging has become an important communication channel for dental practices and patients.
How to Be an Efficient Practice With Paperless Dental Forms
How paperless forms can simplify front-office work and make the patient experience smoother.
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