Skip to main content
Our Story

About Us

PracticeDilly began with a single dentist, a single app, and one lasting lesson — listen to your customers. A decade later, that’s still exactly how we build.

From a Single App to a Full Platform

01

In 2014

Our founder Pavan and his team built a patient mobile app for his daughter’s dentist, Dr. Mike Shannon — letting patients pay bills and book appointments straight from their phones.

Building the first patient mobile app in 2014
A big setback with patient app adoption
02

A Big Setback

Dr. Shannon’s team loved the app — but patients were slow to download yet another one. It was a turning point: instead of building what we thought was cool, we started building what the front office actually needed.

03

Customer-Centricity

So we went all-in on our customers — studying every repetitive, time-draining task in the office and asking how software could automate it away.

Automating repetitive front-office tasks
Building every feature clients ask for
04

We Never Said Never

It became our promise: any feature a client asks for, we build — and we’ll keep doing exactly that, release after release.

Pavan Chakka, Founder and CEO of PracticeDilly
Listen to your customers. They’ll guide you on how you should build your product.
Pavan ChakkaFounder & CEO, PracticeDilly

A Decade of Shipping What Matters

Patient Mobile App

Bill payment & appointment booking, right from the app.

2014

Dentrix Integration

Automated appointment reminders & confirmations.

2016

Open Dental & Eaglesoft Integration

Two-way texting & online reviews.

2018

Paperless Forms & Automated Recalls

Campaigns, promotions & mass texting.

2020

Online Payments & Text to Pay

Collect balances faster with secure, contactless payments.

2022

Patient Check-In & Self Scheduling

Let patients check in and book themselves, hands-free.

2024
Proudly made in California

Loved by Dental Teams

★★★★★

PracticeDilly has been a great addition to our office. We use it for automated reminders, confirmations, online reviews, and two-way texting — it’s saved our front desk real time.

Dr. Shivani Patel
Dr. Shivani Patel, D.M.D.
Grand Central Dentistry

Built by listening. Ready to hear from you.

See why 1,000+ dental practices trust PracticeDilly to run their front office — in a quick, no-pressure demo.

No contracts · No setup fees · Up and running in under 30 minutes