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Our Story

About Us

PracticeDilly began with a single dentist, a single app, and one lasting lesson — listen to your customers. A decade later, that’s still exactly how we build.

From a Single App to a Full Platform

01

In 2014

Our founder Pavan and his team built a patient mobile app for his daughter’s dentist, Dr. Mike Shannon — letting patients pay bills and book appointments straight from their phones.

Building the first patient mobile app in 2014
A big setback with patient app adoption
02

A Big Setback

Dr. Shannon’s team loved the app — but patients were slow to download yet another one. It was a turning point: instead of building what we thought was cool, we started building what the front office actually needed.

03

Customer-Centricity

So we went all-in on our customers — studying every repetitive, time-draining task in the office and asking how software could automate it away.

Automating repetitive front-office tasks
Building every feature clients ask for
04

We Never Said Never

It became our promise: any feature a client asks for, we build — and we’ll keep doing exactly that, release after release.

Pavan Chakka, Founder and CEO of PracticeDilly
“
Listen to your customers. They’ll guide you on how you should build your product.
Pavan ChakkaFounder & CEO, PracticeDilly

A Decade of Shipping What Matters

Patient Mobile App

Bill payment & appointment booking, right from the app.

2014

Dentrix Integration

Automated appointment reminders & confirmations.

2016

Open Dental & Eaglesoft Integration

Two-way texting & online reviews.

2018

Paperless Forms & Automated Recalls

Campaigns, promotions & mass texting.

2020

Online Payments & Text to Pay

Collect balances faster with secure, contactless payments.

2022

Patient Check-In & Self Scheduling

Let patients check in and book themselves, hands-free.

2024
Proudly made in California

Loved by Dental Teams

★★★★★

PracticeDilly has been a great addition to our office. We use it for automated reminders, confirmations, online reviews, and two-way texting — it’s saved our front desk real time.

Dr. Shivani Patel
Dr. Shivani Patel, D.M.D.
Grand Central Dentistry

Built by listening. Ready to hear from you.

See why 1,000+ dental practices trust PracticeDilly to run their front office — in a quick, no-pressure demo.

No contracts · No setup fees · Up and running in under 30 minutes