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Insurance Verification

How PracticeDilly Verify Insurance Periodically with Patients?

Set up recurring insurance-verification messages so patients can review and update their insurance information before their appointments.

Step by step

What you’ll see in this demo

1

Once you log in, select Preferences in the left panel, click on Insurance Verification Settings.

Insurance Verification Settings under PracticeDilly preferences
2

Turn ON Enable Verification

Enable Verification setting turned on
3

And then customize when you would like to send the insurance verification message to your patients. Let's say you want to send the verification message 7 days prior to their appointment. Enter 7 here.

Setting when an insurance-verification message is sent
4

Additionally, you can choose how often you want to send this message. If you would like to send the message once every 6 months, enter 6 here.

Setting the recurring insurance-verification interval
5

To see what the message to the patient is going to look like, click on Reference 1. This is the case when you have a patient's insurance on file.

Insurance-verification message for a patient with insurance on file
6

Reference 2 shows the message when there is no insurance on file.

Insurance-verification message for a patient without insurance on file