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Appointment Reminders

How Can Appointment Reminders Be Customized For Patients?

See how PracticeDilly keeps appointment confirmations, reminder delivery, and patient communication visible in one place.

Step by step

What you’ll see in this demo

1

When the patient responds with C, the appointment is automatically marked as confirmed in Dentrix, Eaglesoft or Opendental software.

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A patient confirming an appointment by text message
2

Additionally the software will also recognize other responses as confirmations.

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Alternative appointment confirmation responses
3

Here's an example of an appointment reminder email sent to the patient. The patient can click on Confirm Appointment or can Request for Reschedule. Patients can also verify the insurance on file. There's a link to complete the new patient paperwork too.

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A customized appointment reminder email
4

Check the status of all your appointments and notifications on the Appointment Schedule page.

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Appointment and notification statuses in the schedule
5

If it is an email, you can check whether it's opened, delivered etc.

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Email reminder delivery and open status
6

If it is a text message, you can see if the message is sent successfully or failed for any reason.

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Text-message delivery status
7

You can view a complete history of all the messages sent to any patient.

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Complete patient message history