Your Solutionreach Contract Is Expiring. Here's What Comes Next.
No more 2-year lock-ins. No more surprise price increases. No more sync software crashing on your server. PracticeDilly gives you the same features at $199/mo with no contract. Cancel anytime.
What You're Actually Paying for Solutionreach
- $199 × 12 months = $2,388
- + $0 setup fee
- + $0 cancellation fee
- + $0 add-on fees
Year 1 Cost: $2,388
- $329 × 12 months = $3,948
- + Add-on fees for advanced features
- + $2,500+ cancellation buyout if you leave early
- + Price increases mid-contract
Year 1 Cost: $3,948+ (and rising)
That's $1,560 more per year for a product that requires sync software on your server, locks you into a 2-year contract, and won't let you leave without a fight.
Feature-by-Feature Comparison
| Feature | PracticeDilly $199/mo | Solutionreach $329/mo+ |
|---|---|---|
| Monthly price | $199/mo | $329/mo+ |
| Contract | Month-to-month | 2-year auto-renewal |
| Cancellation fee | $0 | $2,500+ buyout reported |
| Cancellation window | Cancel anytime | 15 days before term end |
| Price lock | Published pricing, always | "Price lock for life" — broken per reviews |
| Setup | Cloud — 15 minutes | Sync software on dedicated office PC |
| Server required | No | Yes — must run 24/7 |
| Pricing transparency | Public on website | "Contact sales for a quote" |
| Appointment reminders | ||
| 2-way texting | ||
| Online reviews | ||
| Patient recall | ||
| Online scheduling | Pro plan | Varies by plan |
| Missed call text-back | Limited | |
| AI voice agent | NEO add-on | |
| Text to pay | Add-on | |
| Online forms | ||
| Dentrix integration | Native, no manual edits | Partial — issues reported |
| Eaglesoft integration | ||
| Open Dental integration | Limited | |
| HIPAA compliant | ||
| Patient data on their servers | No (No-Sync) | Yes |
| BBB accredited | N/A | No — failed to respond to 14 complaints |
The Contract You Can't Escape
Solutionreach uses a 2-year auto-renewing contract with a 15-day cancellation window. Miss the window, and you're locked in for another year, even if your prices went up, even if the product stopped working, even if your practice closed.
"Price Lock for Life" Isn't Real
Solutionreach sales reps use "price lock for life" to close deals. Multiple verified reviews report this promise being broken, with fees increasing as much as 3x under new management. When customers tried to leave, they were told they were locked into an auto-renewal they didn't realize had triggered.
PracticeDilly pricing is published on our website. $199/mo. We've never raised prices on an existing customer.
Cancellation Is Designed to Fail
The BBB has recorded 20+ complaints against Solutionreach, many specifically about cancellation. Practices report being billed for months after requesting cancellation, being quoted $2,500+ buyout fees, and having reps go silent when asked to process a cancellation. Solutionreach is not BBB accredited and has failed to respond to 14 complaints.
PracticeDilly has no contract. Cancel online, anytime. No buyout. No 15-day window. No games.
Even a Doctor's Death Didn't Stop the Billing
A verified Capterra review describes a practice whose physician died from COVID. They tried to cancel for months. Solutionreach refused because they hadn't given formal cancellation notice and continued charging their credit card monthly.
We don't think we need to explain why this is wrong.
Solutionreach Requires Software Running 24/7 on Your Office Server
Solutionreach requires “SyncAssure” software installed on a dedicated computer in your practice. This software must run continuously to sync patient data between your PMS and Solutionreach. When it breaks, and reviews say it breaks often, your reminders stop sending, patients don't show up, and you're paying for nothing.
What Happens When Solutionreach Sync Breaks
One verified Capterra reviewer reported their sync was down 14 days in one month and 19 days the next. They were paying Solutionreach for patients not to show up.
PracticeDilly: No-Sync Architecture
Nothing installed on your server. Nothing running 24/7. Cloud-native platform reads your PMS data in real-time without storing patient information on our servers. No sync to break. No server to babysit.
Sold on Dentrix Compatibility. Delivered Something Else.
Multiple verified reviews describe the same pattern: Solutionreach reps promise full Dentrix compatibility during the sales process. After signing the contract, practices discover that key features, particularly insurance verification, don't actually work with Dentrix without manually editing every patient record in the Solutionreach platform.
One practice owner adjusted their staffing based on the promise that Solutionreach would handle insurance verification. After signing, they discovered it was incompatible. The sales rep never returned a single call.
PracticeDilly + Dentrix
Native Dentrix integration. Confirmations, reminders, and recall sync directly to your Dentrix schedule. No manual edits. No middleware. Setup in 15 minutes.
What Happens When Practices Switch to PracticeDilly
500+ Dental Practices
89% Confirmation Rate
3x Review Growth
No-Show Rates Cut
Your Solutionreach Contract Has a Window. Be Ready.
Book a Demo Now (Even If Your Contract Isn't Up Yet)
15 minutes. See how PracticeDilly works with your PMS. No commitment. No credit card.
Start Your Free 30-Day Trial
Run PracticeDilly alongside Solutionreach. Test every feature. Train your team. By the time your contract window opens, you'll already know PracticeDilly works.
Cancel Solutionreach During Your 15-Day Window
Mark the date in your calendar. When the window opens, cancel. You'll already be live on PracticeDilly with zero transition time.
Never Sign a 2-Year Contract Again
PracticeDilly is month-to-month. If we stop earning your business, you leave. That's how it should work.
Questions? Answers.
Everything you want to know about switching from Solutionreach.
Yes. Start your free 30-day PracticeDilly trial and run both systems in parallel. When your cancellation window opens, you'll be fully set up with zero disruption. Mark your contract end date. Solutionreach only gives you 15 days to cancel.
Never Sign a 2-Year Contract for Appointment Reminders Again
$199/mo. No contract. No sync software. No broken promises. Just patient communication that works.
Book Free DemoWorks with: Dentrix · Eaglesoft · Open Dental · 20+ PMS systems
Dentrix
Eaglesoft
Open Dental
HIPAA Compliant
No-Sync Privacy
500+ Active Practices
No credit card required. 30-day free trial. Cancel anytime. No really, anytime.