Our user-friendly message board allows you to communicate with your patients instantly. You can send and receive text messages as well as pictures. For example, your patients can easily send a picture of their insurance, ID card, etc. All messages and pictures can be conveniently viewed in the message board at any time.
The message board is also available on the PracticeDilly mobile app, meaning you can respond to your patient’s messages instantly. The app can notify you when you receive a message from your patient. Stay connected 24/7.
All the conversations with patients are under the HIPAA Security Rule which mandates access controls, audit controls, and encryption securing protected health information (PHI).
Text patients to inform them that they need to call the practice.
Text patients to update them about relevant changes to their appointment.
Texting appointment-related messages reduces cancellations and no-shows.
Provide relevant information to patients before or after appointments through text.
Text patients to ask if they are complying with prescribed medication.
Request that a patient share their feedback on an appointment experience via text.
Convey Urgent Messages
Text patients to inform them that they need to call the practice.
Keep patients updated
Text patients to update them about relevant changes to their appointment.
Increase revenue
Texting appointment-related messages reduces cancellations and no-shows.
Provide support
Provide relevant information to patients before or after appointments through text.
Increase compliance
Text patients to ask if they are complying with prescribed medication.
Improve reputation
Request that a patient share their feedback on an appointment experience via text.
PracticeDilly is a platform that not only saves hours of staff time but also patients love interacting with us via text messages for appointment booking, confirmation, and also general questions. At the same time, we don't need to log in to the office computer, PracticeDilly's all-in-one dental mobile app has made it easier for us to engage with our patients.
